Chesham Phone Doctor

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Reviews about Chesham Phone Doctor

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  Martin Barton Review added: 2018.09.11

  ★ ★ ★ ★ ★
  Tony fixed my iPhone 6 screen today. He offered me an original Apple screen at a very good price. The display quality and the brightness of the new sceeen are exactly the same as my broken one! I am very happy with his service. He fixed the phone in just 20 minutes. I will undoubtedly use him again. Highly recommended!
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  Satinder Chumber Review added: 2018.05.02

  ★ ☆ ☆ ☆ ☆
  !!!!WARNING ! DO NOT USE!!!!!
  
  This person uses cheap parts that can be dangerous!
  
  Please read more for what happened..
  
  I have a Samsung s6 and the battery needed replacing, I google searched this shop and got my phone repaired. He was happy to take my money and did it fast. That was last summer, about 8ish months later my phone started to experience battery issues, below 50% the phone would unexpectedly loose complete power. This was something that didn’t happen when I chose to get my phone battery replaced. I didn’t think much of it till I saw that my phone was now budging. The battery pack had doubled in size and popped the back of the phone off! I saw this and new it was bad so contacted Tony and told him what had happened and if it was covered under any warrantee .i got a reply from him saying if it was a battery it was only covered by a 3month warranty. I checked his site and saw that he had stated that ‘all’ repairs taken out by himself was garneted by 12 months. I messaged him about it and he stated it didn’t mean batteries and no one would do that. I sent him a screen grab of his site stating 12 month guarantee without any exceptions. He still didn’t honour his website statement and denied batteries being under that guaranty. He also stated that on his site it never says he repairs batteries and that he needed to change his wording of his site. I then went on the site and sent him a screen grab of him saying that he repairs batteries. I then sent him an email stating how disappointed I was about the whole situation and how he didn’t offer anything in regards to discount or a free replacement to honour his statement on his site. I then said I would give a honest review of the situation. Tony then said he would give me a half price battery replacement. Im guessing he has changed the wording on his site to cover himself. I went to a Chesham high street shop and got my battery replaced for £5 more that Tony and offered a 6month warranty. He also fixed another issue on my phone for free and showed that the battery he put in my phone was official battery and what tony had put In was a fake and was dangerous because it had expanded (I have phone evidence of this). It was a bad cheap battery. This is very worrying. If this had caused me or my daughter who has used my phone physical damage in anyway, I wouldn’t be writing a bad google review but taking action that I felt was very needed needed !!!
  
  Im not one to harm independent businesses but when they possibly can cause me harm then they deserve it… this isn’t over
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  Susan Feaviour Review added: 2018.02.11

  ★ ★ ★ ★ ★
  Tony mended my phone quickly and efficiently. He couldn't have been more helpful. His repair cost was extremely reasonable and less than other quotes. Highly recommended

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